Effective Date: July 29, 2025

At Milestone Home Improvement LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

  • We may collect the following types of information when you interact with our website, contact us, or schedule a service:
  • Personal Information: such as your name, email address, phone number, home address, and service details.
  • Usage Information: like your IP address, browser type, device information, and pages visited on our site.
  • Payment Information: if you book a service online, we may collect payment details through a secure third-party provider.

2. How We Use Your Information

We use the information we collect to:

  • Schedule and deliver services you request
  • Communicate with you about your bookings, updates, and offers
  • Improve our website and customer experience
  • Process payments and send receipts
  • Respond to your inquiries and support requests

We do not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We only share your information in limited cases, such as:

  • With trusted third-party service providers who help us run our business (e.g., payment processors)
  • When required by law or legal process
  • To protect our rights, property, or the safety of our clients and team

All third-party partners are required to keep your information secure and confidential.

4. Cookies and Website Tracking

Our website may use cookies and similar tracking tools to improve functionality and understand user behavior. You can control cookie settings through your browser and opt out at any time.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. While no system is 100% secure, we use trusted tools and secure platforms to store and process data.

6. Your Rights and Choices

You have the right to:

  • Access or update the personal information we have about you
  • Request deletion of your data
  • Opt out of marketing emails or texts at any time

To exercise any of these rights, just contact us directly using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the updated version on this page with a new effective date. Continued use of our site or services after changes means you accept the updated terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out:

Email: milestonehillc@gmail.com
Phone: (223) 227-2046